General FAQs
Vitamin Infusion Therapy, Hormone Replacement Therapy, Medical Weight Loss and Ketamine Infusion Therapy in historic Hyde Park neighborhood of Chicago, IL
Every person deserves to live the best version of themselves, at any age
Are Quench Wellness services covered by my insurance?
Unfortunately, Quench Wellness does not accept any forms of insurance as payment for our services. We gladly accept cash, credit/debit cards, Flex Spending Accounts (FSA), and Health Savings Accounts (HSA). We also accept Care Credit. Please note, while Care Credit is accepted, a debit/credit card will be required to hold the appointment when booking online.
Where are you located?
We are located in the Hyde Park neighborhood in the CSO Multiplex at 1301 E. 47th St. Enter through the Premier Urgent Care entrance. Our center is conveniently accessible via nearby Lake Shore Drive, the Dan Ryan and Stevenson Expressways.
Do I need an appointment?
All visits are by appointment only. You can book here!
What is your cancellation policy?
Please notify us of any cancellation at least 24 business hours in advance. A service fee will be charged to your credit card for cancellations with less than 24 hours notice. These fees can be used towards future services. Fee is $15 for IM shots, $50 for IV infusions, $15 for new client appointment, $100 for hormone pellet insertion. Additionally, we do not offer refunds on our services.
Where can I park?
There is ample free parking lot located on site. Enter through the Premiere Urgent Care entrance of the building.
Do you provide your services at private events? Can I have a private session at your location?
Absolutely! Contact info@quenchwellness for details including scheduling, pricing and more!
QUENCH WELLNESS CANCELLATION & NO SHOW POLICY
We get it, things happen and the occasional need to cancel an appointment occurs. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.
Please notify us of any cancellation at least 24 business hours in advance. A service fee will be charged to your credit card for cancellations with less than 24 hours notice. These fees can be used towards future services. Fee is $15 for IM shots, $50 for ketamine consults, $200 for ketamine infusions, $50 for IV infusions, $15 for new client appointment, $100 for hormone pellet insertion. Additionally, we do not offer refunds on our services.
All services require a credit card to guarantee a reservation so please have your credit card ready when booking. You will not be charged on your card until the time of your appointment, unless otherwise stated for specials/sales.
When you schedule your appointment with us, you are agreeing to these policies.
We appreciate your business!
Quench Wellness Management